Insurance Support Specialist

2 days ago


Willowbrook, California, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary:**
We are seeking a highly skilled and customer-focused individual to join our team as an Agent's Assistant.

**Key Responsibilities:**

* Provide exceptional customer service by answering inquiries, resolving issues, and processing policy changes
* Collaborate with team members to ensure efficient workflow and timely completion of tasks
* Maintain accurate and up-to-date customer records
* Handle incoming and outgoing calls professionally and courteously
* Assist in the preparation of insurance quotes and policy documents
* Process insurance claims and follow up on claim status
* Provide guidance and support to customers in selecting appropriate insurance coverage
* Stay updated on insurance products, industry trends, and regulations
* Assist in organizing and coordinating customer events and promotional activities

**Requirements:**

* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficiency in Microsoft Office
* Excellent organizational and time management skills
* Ability to maintain confidentiality and handle sensitive information

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.**



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