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Sales Associate

2 months ago


Richmond, Virginia, United States Alex and Ani Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Alex and Ani. As a Sales Associate, you will be responsible for providing exceptional customer service, selling products with a high level of enthusiasm and knowledge, and assisting the management team with day-to-day store operations.

Key Responsibilities

  • Provide outstanding customer service by greeting customers, answering questions, and making product recommendations
  • Operate cash registers, manage financial transactions, and balance drawers
  • Stay up-to-date on product knowledge, including new collections and core product lines
  • Assist in visual presentation standards and ensure the store is replenished at all times
  • Communicate client feedback, business trends, and recommendations to the store management team
  • Maintain compliance with Retail Operations Policy and Procedures

Requirements

  • Retail sales experience
  • Excellent communication and time-management skills
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
  • Ability to lift up to 40 pounds
  • Ability to work a rotating schedule, including nights, weekends, and holidays

What We Offer

As a Sales Associate at Alex and Ani, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and team collaboration.