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Registrar Assistant

2 months ago


Erie, Pennsylvania, United States The Lake Erie College Of Osteopathic Medicine Full time
Job Summary

The Staff Registrar is a key member of the Registrar's office at The Lake Erie College Of Osteopathic Medicine, responsible for ensuring the accuracy and integrity of student records. This role plays a critical part in the implementation of student management programs, including testing and evaluation.

Key Responsibilities
  • Administrative Support: Provide administrative support to the Registrar and Assistant Registrar, including managing activities and assisting with organization in the Registrar's office.
  • Student Records Management: Serve as a content expert and accept responsibility for the management of student records, including advising and consulting with administration and management regarding operational problems.
  • Academic Support: Work with the team to resolve problems regarding academic student records, provide resources on graduation and degree requirements, and issue transcripts and grades.
  • Counseling and Support: Hold counseling sessions with students at the time of registration or during the course of the academic year, and interview parents, faculty, and students with special requests related to admission and registration.
  • Data Entry and Archiving: Perform data entry and archives files or transcripts, and participate in the organization of interviews, on-campus visitation, open houses, white coat, commencement, and other departmental programs.
  • Committee Work: Serve on school committees as required and provide administrative support to standing and ad hoc committees as required by the Registrar.
  • Training and Development: Document completion of training of tasks and responsibilities, and assist with assessment processes.
  • Financial Aid Support: Assist with aspects of financial aid, and maintain a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for the overall department.
  • Community Involvement: Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction.
  • Scholarly Activity: Participate in scholarly activity so to enrich and broaden the student learning experience.
  • Representative of LECOM: Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach.
Requirements
  • Education and Experience: A Bachelor's Degree is required, with previous educational or similar experience preferred. Experience handling student records and working with Banner or similar educational software is highly preferred.
  • Knowledge and Skills: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. This includes effective communication skills, both written and verbal, experience with Ellucian Banner software, knowledge of academic and student records terminology, and knowledge of the protocols and procedures in Institutional education.
  • Personal Characteristics: Demonstrable accuracy concerning daily work assignments, good public relations and marketing skills, ability to work effectively under pressure in a fast-paced environment, confident in handling ambiguity and fluid situations, and ability to work with individuals at all levels in the organization.