Customer Experience Specialist

4 weeks ago


Elmira, New York, United States Walgreens Full time
Customer Experience

At Walgreens, we're committed to delivering a distinctive and delightful customer experience. As a 2nd Shift Customer Experience Specialist, you'll be responsible for registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service. You'll engage customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive customer experience.

Operations

You'll provide customers with courteous, friendly, fast, and efficient service, registering customer purchases on assigned cash registers, collecting cash and distributing change as requested. You'll also keep counters and shelves clean and well merchandised, take inventory, and maintain records. Additionally, you'll check in and price merchandise as required or as directed by store manager or communicated by the shift leader, and implement Company asset protection procedures to identify and minimize profit loss.

Key Responsibilities

• Provide exceptional customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products.
• Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures.
• Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
• Comply with all company policies and procedures, and attend training and complete PPLs requested by Manager or assigned by corporate.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer to have prior work experience with Walgreens.
• An Equal Opportunity Employer, including disability/veterans.

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