EV Charger Field Service Technician

4 weeks ago


Costa Mesa, California, United States ChargeTronix Full time
Job Summary

We are seeking a skilled EV Charger Field Service Technician to join our team at ChargeTronix. As a key member of our team, you will be responsible for the onsite repair and maintenance of EV charging stations in the United States. This role requires strong technical skills, excellent analytical and problem-solving abilities, and excellent communication skills.

Key Responsibilities
  • Troubleshoot interoperability charging communication issues on DC fast chargers & adapters.
  • Collect & analyze PLC charging communication & vehicle CAN data.
  • Update Test Vehicles with Hardware and/or Software and perform smoke tests to ensure successful updates
  • Ensure Charging System (components and software) operation by monitoring logs and communications between ECUs
  • Maintain high awareness of the EV charging infrastructure in the USA and how it relates to the NACS adoption to align our vehicle testing efforts. This includes charging communication protocols, running log reports, testing chargers, charging service functionality, & adapters.
  • Regular and proactive communication to management of project issues, delays, risks with potential solutions and needed resources
  • Work independently and meet deadlines
  • Willingness to travel domestically.
Requirements
  • Bachelor's Degree in Electrical/Electronics & Engineering preferred.
  • Experience in EVSE Services.
  • Minimum 2 years of electric vehicle experience.
  • Familiar with High Voltage system development and vehicle integration.
  • Excellent analytical & problem-solving skills.
  • Excellent verbal, presentation, and written communication skills.
  • Knowledge of vehicle diagnostic and analysis tools such as Vector, Iotecha, CAN/CANalyzer, DTS Monaco.
  • Excellent level Microsoft Office package (Excel, PowerPoint, Word, Outlook).
  • Ticketing and Reporting systems.
Competencies
  • Strong engineering experience in charging communication standards & vehicle charging testing methodologies.
  • Understands and lives a customer first mentality with empathy, pragmatism and a hands-on approach.
  • Communication skills, oral and written presentation skills.
  • Champion for Diversity, Equity & Inclusion.
  • Structured, and organized with the ability to prioritize tasks.
Physical Requirements
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The employee must frequently lift and move items over 50 pounds.


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