Clinical Liaison

4 weeks ago

Hilliard, Ohio, United States Trilogy Management Services, LLC Full time
Job Summary

We are seeking a skilled Clinical Liaison to develop and coordinate communications between patients, family members, and care professionals to maximize admissions to our health center from assigned hospitals.

Key Responsibilities
  • Collaborate with discharge planners to prioritize referrals and identify patients for transition to our health center.
  • Share relevant information with discharge planners and families about our quality care measures and commitment to clinical excellence.
  • Establish patients' eligibility for care, communicate closely with families, and interact with a wide array of staff members.
  • Conduct pre-admission assessments to gather clinical documentation.
  • Respond immediately to patient referrals from hospital case managers, physicians, and managed care organizations.
  • Facilitate meaningful exchanges with hospital-based case managers on risk factors and care plans.
  • Educate hospital staff about our clinical capabilities and match patients to the best-suited facility and services based on their unique needs.
  • Educate patients and family members about services offered and address questions and concerns prior to admission.
  • Visit with patients and family members to complete assessments for risk identification and initiation of a tailored care plan.
  • Maintain a strong working knowledge and adhere to applicable federal and state regulations.
  • Review clinical documentation to ensure it supports the insurance requirements for approval.
  • Develop relationships within the community on behalf of our company and its campuses.
  • Participate in hospital and ACO meetings to foster deep partnerships with key contacts.
  • Maintain accurate, timely data entry on business activity.
Qualifications
  • Associate Degree
  • 1-3 years of experience
  • Current and unencumbered driver's license
  • Ability to lift at least 50lbs
  • Ability to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates

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