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Clinical Liaison

1 month ago


Hilliard, Ohio, United States Trilogy Health Services Full time
Unlock Your Potential as a Clinical Liaison at Trilogy Health Services

Are you a healthcare professional looking for a challenging and rewarding role? Do you have a passion for patient advocacy and care coordination? We invite you to join our team as a Clinical Liaison at Trilogy Health Services, a leading provider of senior living solutions in the Midwest.

About the Role

As a Clinical Liaison, you will play a critical role in developing and implementing effective communication strategies between patients, families, and healthcare professionals. Your primary objective will be to maximize admissions to our health centers from assigned hospitals, ensuring seamless transitions and exceptional patient care.

Key Responsibilities

  • Collaborate with discharge planners to prioritize referrals and identify patients for transition to a Health Center campus.
  • Share relevant information with discharge planners and families about Trilogy Health Services' quality care measures and deep commitment to clinical excellence and resident care.
  • Establish patients' eligibility for care, communicate closely with families, and interact with a wide array of staff members from case managers to physicians.
  • Conduct pre-admission assessments to gather clinical documentation.
  • Respond immediately to patient referrals from hospital case managers, physicians, and managed care organizations.
  • Facilitate meaningful exchanges with hospital-based case managers on risk factors and care plans.
  • Educate hospital staff about Trilogy Health Services' clinical capabilities and match patients to the best-suited facility and services based on their unique needs.
  • Educate patients and family members about services offered and address questions and concerns prior to admission, as well as explain the spectrum of available care options.
  • Visit with patients and family members to complete assessments for risk identification and initiation of a tailored care plan.
  • Maintain a strong working knowledge and adhere to applicable federal and state regulations including, but not limited to, laws supporting patient confidentiality, release of information, and HIPPA.
  • Reviews clinical documentation to ensure it supports the insurance requirements for approval.
  • Develop relationships within the community on behalf of Trilogy Health Services and its campuses.
  • Participate in hospital and ACO meetings to foster deep partnerships with key contacts.
  • Maintain accurate, timely data entry on business activity.
  • Other duties as assigned.


What We Offer

At Trilogy Health Services, we are committed to providing a supportive and inclusive work environment that fosters growth and development. As a Clinical Liaison, you will enjoy a competitive salary, weekly pay, and a comprehensive benefits package, including health, vision, dental, and life insurance, as well as a 401(k) company match. You will also have access to our Mental Health Support Program, Student Loan Repayment and Tuition Reimbursement, and a First-time Homebuyer's Program. Join our team and discover a career that makes a difference in the lives of our residents and their families.

Get in Touch

We invite you to apply for this exciting opportunity to join our team as a Clinical Liaison at Trilogy Health Services. Contact us today to learn more about this role and how you can contribute to our mission of providing exceptional care and service to our residents and their families.