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Food Service Specialist

2 months ago

Destin, Florida, United States Fudpucker's Beachside Bar & Grill of Destin Full time
Job Overview

Position Summary: Join our vibrant team at Fudpucker's Beachside Bar & Grill of Destin as a ***Front of House Server***. In this role, you will be the welcoming face of our establishment, dedicated to providing guests with an outstanding dining experience.

Key Responsibilities:
  • Deliver exceptional service to every patron, ensuring their dining expectations are not just met, but exceeded.
  • Work closely with kitchen personnel to guarantee prompt and precise order fulfillment.
  • Assess guest satisfaction throughout their meal, accommodating requests and ensuring a seamless dining experience.
Qualifications:
  • Exhibit outstanding customer service abilities with a warm and approachable attitude.
  • A high school diploma or equivalent is preferred.
  • Effective communication skills in the primary language used by guests and staff.
  • Basic arithmetic skills for processing payments and calculating totals.
  • Availability to work flexible hours, including weekends, especially during peak seasons.
Essential Duties:
  • Greet and assist guests in a prompt and courteous manner.
  • Provide insights into Fudpucker's menu offerings, history, and current promotions.
  • Ensure accurate order entry and timely delivery of food and beverages.
  • Monitor guest satisfaction, respond to requests, and ensure a smooth conclusion to their meals.
  • Relay feedback to management for ongoing service enhancement.
  • Express appreciation to guests, gather feedback, and maintain a tidy work environment.
  • Follow company policies and procedures as outlined in the Employee Handbook.
  • Assist team members and undertake additional responsibilities as needed.
Physical Demands:
  • Ability to thrive in a fast-paced environment for extended periods.
  • Comfortable standing for long durations.
  • Capable of lifting trays weighing up to 30 pounds and navigating stairs.