Site Reliability Engineer
3 weeks ago
OnMed is a pioneering healthcare company dedicated to revolutionizing access to quality, affordable, and equitable care. Our patented CareStation offers a personalized patient experience, blending the convenience of virtual consultations with the comfort of traditional doctor's visits.
Job SummaryWe are seeking a highly skilled Site Reliability Engineer to join our team. As a key member of our technical operations team, you will be responsible for ensuring the scalability, performance, and reliability of our CareStations. This includes hardware, network, device integration, troubleshooting, monitoring, and overall system reliability.
Key Responsibilities- Implement and maintain CareStation infrastructure and services to guarantee high availability and performance.
- Integrate and support various hardware devices used in CareStations, minimizing emergency response times and ensuring quick resolution of incidents.
- Conduct root cause analysis of incidents and implement corrective actions to prevent recurrence.
- Travel to CareStation sites as needed to provide on-site support and ensure hardware reliability.
- Partner with internal teams, external customers, and local community players in CareStation locations to ensure seamless operation and support.
- Participate in on-call rotations and respond to production incidents, providing timely resolution and communication.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience as a Site Reliability Engineer, Network or Electrical Engineer, Systems Administrator, or similar role.
- High proficiency in Windows OS, networking, IOT, device drivers, and Powershell.
- Ability to work collaboratively with cross-functional teams.
- Excellent analytical and problem-solving skills.
- Attention to detail and a forward-thinking mindset.
- Adaptability to a fast-paced and dynamic work environment with often-changing priorities.
- Knowledge of the healthcare industry a plus.
OnMed offers a competitive salary and benefits package. As a member of our team, you will have the opportunity to be part of a groundbreaking healthcare company with a singular goal - to make quality healthcare available to anyone, anywhere.
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