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Wheelchair Attendant Supervisor
2 months ago
Join PrimeFlight Aviation Services, Inc. as a Wheelchair Attendant Supervisor and play a vital role in ensuring the safe and courteous transportation of passengers with disabilities.
Job Summary:We are seeking a highly skilled and experienced individual to supervise our wheelchair attendant team at the airport. As a Wheelchair Attendant Supervisor, you will be responsible for providing exceptional customer service, ensuring compliance with safety regulations, and maintaining a high level of professionalism in all interactions.
Key Responsibilities:- Supervise and coordinate the activities of wheelchair attendants to ensure efficient and safe transportation of passengers.
- Monitor and maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Ensure compliance with safety regulations, airport policies, and PrimeFlight Aviation Services, Inc. procedures.
- Develop and implement procedures to maximize staff efficiency and quality control.
- Coach, counsel, and correct the actions of hourly employees to ensure a positive and productive work environment.
- Collaborate with Station Management and customer carriers to ensure seamless communication and scheduling.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 2 years of experience in a supervisory role, preferably in a customer-facing environment.
- Excellent communication, problem-solving, and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical ability to lift 75 pounds and push a wheelchair with an adult in it.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.