Customer Service Representative
3 weeks ago
The Retail Associate is responsible for delivering exceptional customer experiences and ensuring the store environment is clean, organized, and well-maintained. Key responsibilities include greeting customers, answering questions, and providing product information in a friendly and professional manner.
Key Responsibilities:- Safety and Security: Maintains a safe and secure shopping environment by being aware of potential hazards and reporting any incidents to store leadership.
- Customer Service: Provides prompt and courteous assistance to customers, answering questions and helping with purchases.
- Store Maintenance: Maintains a clean and organized store environment by performing tasks such as cleaning, dusting, and restocking shelves.
- Product Knowledge: Develops product knowledge to effectively communicate with customers and provide recommendations.
- Teamwork: Collaborates with colleagues to achieve sales goals and maintain a positive store atmosphere.
Requirements:
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
- Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and perform other physical tasks as required.
- Availability: Flexibility to work a variety of shifts, including weekends and holidays.
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