Insurance Claims Specialist

4 days ago


Jacksonville, Florida, United States Crawford & Company Full time
Job Overview
Crawford & Company is seeking an experienced Insurance Claims Specialist to join our dynamic team in Jacksonville, Florida. As a key member of our operations team, you will be responsible for processing new property insurance claims and consumer assignments following established client and department procedures.

Key Responsibilities
- Receive and process loss assignments according to client instructions
- Conduct emergency call outs to contractors via three-way calls with homeowners
- Achieve and maintain proficiency with all client and department instructions and updates
- Maintain set quality standards ensuring assignments are properly made and documented

Requirements
- High school diploma required; some college preferred or equivalent combination of education and experience
- Demonstrated experience in customer service, administrative/clerical skills
- Excellent written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times

About Us
Crawford & Company is a global leader in claims management and outsourcing solutions. We empower employees to grow, innovate, and act while serving our customers and communities. Our total compensation plans provide each of our employees with far more than just a great salary, including pay and incentive plans that recognize performance excellence, benefit programs that empower financial, physical, and mental wellness, training programs that promote continuous learning and career progression, and sustainability programs that give back to the communities in which we live and work. Estimated annual salary: $45,000 - $60,000.

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