Auto Damage Claims Specialist

20 hours ago


Jacksonville, Florida, United States Stillwater Insurance Group Full time
Stillwater Insurance Group offers a rewarding career opportunity as an Auto Material Damage Claims Adjuster. We are looking for a skilled professional to join our team in Jacksonville, FL.

In this role, you will be responsible for analyzing and determining covered auto damage, including direct at-desk estimating and resolution with policyholders and claimants. You will also be involved in coverage analysis, establishment of action plans in claim files, reserve accuracy, effective negotiation skills, salvage oversight, and appropriate resolution.

Key responsibilities include:
  • Conducting thorough investigations of auto material damage claims.
  • Creating and reviewing appraisals and total loss evaluations for accuracy.
  • Liaising with independent appraisal services to ensure timely and accurate assessments.
  • Performing desk-level estimates using CCC1 software and various technology tools to increase speed and productivity.
  • Investigating and applying coverage on first-party and multi-party auto liability claims with a material damage element.

You will work closely with the Claims Material Damage Manager to ensure that all claims are handled efficiently and effectively. This role requires strong organizational, problem-solving, and analytical skills, as well as excellent verbal and written communication skills. A high school diploma, insurance designation, or equivalent is required, along with one or more years of related experience or training in material damage auto claims.

The salary range for this position is approximately $60,000 - $80,000 per year, depending on experience. Stillwater Insurance Group offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) plan. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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