Facility Solutions Manager

2 weeks ago

Fort Myers, Florida, United States City Wide Facility Solutions Full time
Job Title: Facility Solutions Manager

City Wide Facility Solutions is seeking a highly skilled and experienced Facility Solutions Manager to join our team in Fort Myers. As a Facility Solutions Manager, you will be responsible for managing the business operations of an assigned service area, including client relationships, sales, and contractor management.

Key Responsibilities:
  • Manage all aspects of assigned client relationships, including client retention and expansion of City Wide building maintenance solutions.
  • Formulate and manage an effective service strategy and schedule tailored to each client's needs.
  • Negotiate and enter into agreements with clients for additional services, including pricing, staffing, and logistics.
  • Manage all Contractor relationships, including interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify contractor compliance, and remove/replace contractors as necessary.
  • Ensure a standard of excellence in quality and client satisfaction through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
  • Supervise and direct Night Managers to ensure the client's strategy is executed and all services are performed correctly.
  • Ensure adequate staffing needs to service clients.
  • Monitor and promote the sale of supplies for clients.
  • Effectively communicate all client issues with contractors and the Director of Operations, promptly address any client issues or problems that arise.
Requirements:
  • Two to five years of sales and management experience in building maintenance, facility management, or equivalent experience.
  • High School diploma required, bachelor's degree highly desirable.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and outgoing personality, great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Bilingual English/Spanish is definitely a plus.
  • Proficient in Microsoft Office and knowledge of CRM software.
  • Must have reliable transportation.
Benefits:
  • City Wide Facility Solutions has a national sales network with a strong tradition of teamwork, mentorship, and coaching.
  • This position fits a defined sales career path within our organization.
  • We offer a competitive compensation package with a guaranteed base salary and potential for uncapped commissions.
  • Car/phone allowance, paid training, paid holidays and vacation days, healthcare, vision, and dental after 90 days.
  • Fast-growing company in a recession-proof industry, great company culture, high-energy work environment.

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