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Premier Communities Account Manager

2 months ago

Des Moines, Iowa, United States Mediacom Communications Corporation Full time
Position Overview

The Premier Communities Account Manager will be responsible for driving growth in Residential Bulk Revenue and Account Margins in assigned areas through new sales, retention, renewals, and upgrades. This role will also focus on securing access for Mediacom to provide residential services in new developments via ROEs or Grants of Easement. Developing new and maintaining existing relationships with developers, builders, and residential communities within assigned areas is a key aspect of this position.

Key Responsibilities
  • Meet/exceed quarterly and yearly Residential Bulk Revenue and margin goals.
  • Meet with HOAs, developers, property owners, builders, etc. to secure contracts for Residential Bulk services.
  • Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software.
  • Prepare and initiate proposals to Residential Bulk prospects.
  • Ensure that accounts acquired receive the best possible customer service after the sale is made.
  • Resolve any customer concerns that occur during the term of the service agreement.
  • Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates.
  • Utilize CRM/Sales Management software on a daily basis for documenting and the management of leads through account deployment.
  • Maintain ongoing relationship with Residential Bulk customers.
  • Requires regular attendance to report to work per assigned work schedule.
Requirements
  • High School Diploma or GED required.
  • Good written and oral communications skills.
  • Two years outside sales experience preferably business to business.
  • Must be proficient in Microsoft Office Suites.
  • Ability to work in a fast-paced environment.
  • Valid driver's license and satisfactory driving record required.
About Mediacom Communications

Mediacom Communications is a leading provider of entertainment, communications, and internet services. With a strong presence in 22 states, we serve over 1.55 million customers and employ a team of over 4,000 individuals. Our mission is to bridge the digital divide between America's major cities and smaller regions, providing faster, more reliable internet service, expanded digital and HD TV choices, and superior technology in home security and phone service.

Benefits
  • Health, vision, and dental insurance.
  • Education Enrichment up to $5,000 per year for qualified employees.
  • 401(k) with generous company match.
  • Paid vacation, holidays, and flex paid time off.
  • Employee discounts on Mediacom services, where available.
  • Training and professional development.
  • Monthly bonus/commission potential.
  • Employee Wellness Program.