Business Systems Analyst

14 hours ago


Dallas, Texas, United States Dallas County Full time
Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team at Dallas County. As a key member of our IT department, you will be responsible for analyzing business systems, processes, and technology to ensure resources are maximized to meet the departmental and organizational needs of the county.

Key Responsibilities
  • Analyze business systems, processes, and technology to identify areas for improvement and implement solutions to maximize resource utilization.
  • Collaborate with IT staff and leadership to design and implement business solutions, including custom development and system integrations.
  • Develop and maintain process maps, technical specifications, and training materials to support business solutions.
  • Provide technical support to system users, troubleshoot and resolve complex application and system issues.
  • Partner with Dallas County departments, internal IT teams, and external vendors to ensure consistent operational efficiency and performance.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or related field.
  • Experience: Two years of work-related experience in broad-based systems and/or application technical support.
  • Skills: Excellent analytical, organizational, and time management skills; ability to communicate effectively, both verbally and in writing; and ability to work independently and as part of a team.
Working Conditions

This position requires standard office environment work with occasional lifting and carrying of up to 25 pounds unassisted.



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