Customer Service Liaison for Dental Practice

6 days ago


Colorado Springs, Colorado, United States Comfort Dental - Citadel Crossing Full time
Duties and Responsibilities
  • Greet patients and visitors in a professional and friendly manner, ensuring a positive first impression of our dental practice.
  • Schedule patient appointments and confirm appointments via phone or email, utilizing strong communication skills to coordinate schedules.
  • Verify patient insurance coverage and maintain accurate records, adhering to strict confidentiality guidelines.
  • Answer incoming phone calls and direct them to the appropriate department or person, providing exceptional customer service at all times.
  • Maintain patient records and update patient information as necessary, demonstrating attention to detail and accuracy in data entry.
  • Ensure the waiting area and front desk are clean and organized, contributing to a welcoming environment for patients and staff.

This role requires a high school diploma or equivalent and previous experience in a dental or medical office, preferably with proficiency in Microsoft Office Suite.



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