Customer Service Liaison for Dental Practice
6 days ago
- Greet patients and visitors in a professional and friendly manner, ensuring a positive first impression of our dental practice.
- Schedule patient appointments and confirm appointments via phone or email, utilizing strong communication skills to coordinate schedules.
- Verify patient insurance coverage and maintain accurate records, adhering to strict confidentiality guidelines.
- Answer incoming phone calls and direct them to the appropriate department or person, providing exceptional customer service at all times.
- Maintain patient records and update patient information as necessary, demonstrating attention to detail and accuracy in data entry.
- Ensure the waiting area and front desk are clean and organized, contributing to a welcoming environment for patients and staff.
This role requires a high school diploma or equivalent and previous experience in a dental or medical office, preferably with proficiency in Microsoft Office Suite.
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Customer Service Liaison
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