Field Technician

1 week ago


Durham, North Carolina, United States Strata Solar LLC Full time
Job Summary

We are seeking a highly skilled Field Technician to provide IT support to our remote projects and operating solar sites. The ideal candidate will have experience in desktop support, network administration, and hardware troubleshooting.

Key Responsibilities
  • Assist network and systems administrators with supporting firewalls, routers, switches, and servers at remote locations.
  • Travel to solar farms to troubleshoot, implement, or assist with solar farm hardware and software.
  • Perform network and systems audits and inventory of all solar farm equipment.
  • Assist with troubleshooting SCADA hardware and software on solar farms.
  • Work with manufacturers or vendors to deploy systems and troubleshoot issues.
  • Identify and mitigate security vulnerabilities on solar farms.
  • Support and maintain solar farm data transfer connections using protocols such as FTP, SFTP, OPC UA, and others.
  • Support all field Verizon wireless modems with configuration and troubleshooting.
  • Maintain secure patch levels on remote systems.
  • Create change requests after installation and configuration of site equipment.
  • Support and assist mobile jobsite IT kits and depots.
  • Work with the Strata Solar Services Remote Operation Center to ensure remote operation of solar sites.
Requirements
  • Associates degree in computer science or related field and 2+ years' experience in desktop support.
  • Proven experience in a computer support role.
  • Hands-on experience with servers, networking, routing, and switching.
  • Experience with firewalls, switches, IoT equipment, network troubleshooting, Windows troubleshooting, ticketing systems, and problem resolution.
  • Experience with SCADA systems and equipment a plus.
  • Great organizational, prioritization, and multitasking skills.
  • CompTIA or Cisco certifications a plus.
Work Environment
  • Work is performed in an office environment and in the field.
  • Travel of up to 50% can be expected.
  • Must be able to sit, stand, bend, twist, and lift 20 pounds.

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