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Legal Support Specialist for Immigration Services
2 months ago
Are you dedicated to making a meaningful impact in the lives of immigrants and refugees?
The Immigration Legal Assistant plays a crucial role in supporting the Immigration Legal Services program at Global Refuge, assisting a diverse clientele that includes asylum-seekers, refugees, and individuals seeking family reunification. This position requires collaboration with program staff and interpreters to provide comprehensive, trauma-informed legal assistance to low-income clients.
Global Refuge, previously known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit organization committed to serving individuals seeking safety and a new beginning in the United States. With a rich history dating back to 1939, we have positively impacted the lives of over 750,000 people through our extensive services, which include refugee resettlement, economic empowerment, and family reunification.
We prioritize attracting and retaining exceptional talent, offering a competitive benefits package that includes:
- Comprehensive medical, dental, and vision coverage from day one,
- Opportunities for professional development and tuition reimbursement,
- Generous paid time off, including 20 vacation days and 12 sick days,
- Fully paid parental leave and FMLA leave,
- A robust retirement plan with company contributions,
- Family Building benefits for reproductive assistance and adoption support,
- An annual wellness benefit tailored to individual needs, promoting a healthy work-life balance.
Key Responsibilities
- Assist clients in understanding immigration benefits and gather necessary documentation under attorney supervision.
- Collaborate with interpreters to ensure effective communication and accurate documentation.
- Support attorneys in drafting applications and following up with federal agencies regarding case statuses.
- Manage correspondence from federal agencies, updating case management systems and notifying clients accordingly.
- Respond to client inquiries about case statuses and assist in escalating cases as needed.
- Maintain organized and up-to-date client files and case notes, ensuring compliance with reporting requirements.
- Engage with clients and community partners through effective communication and outreach efforts.
- Work towards Department of Justice accreditation by completing required training.
- Stay informed about relevant immigration laws and policies affecting clients.
- Uphold client confidentiality and adhere to ethical standards as outlined in Global Refuge's Practice Manual.
- Support the management of interns and volunteers as necessary.
Qualifications
- A Bachelor’s degree or equivalent experience is required.
- Preferred two years of experience in a legal or related environment.
- Strong written and verbal communication skills are essential.
- Proficiency in Spanish, Pashto, or Dari is highly desirable.
- Exceptional organizational skills with the ability to manage multiple priorities.
- Demonstrated cultural competence and experience working with diverse populations.
- Commitment to diversity, equity, and inclusion principles.
- Understanding of legal practices and pro bono culture is advantageous.
- Proficient in Microsoft Office Suite, particularly Word and Excel.
- Flexibility to adapt to evolving program needs.
- Willingness to travel as required.
Global Refuge is an equal opportunity employer, and we welcome applicants from all backgrounds. We participate in E-Verify to ensure a lawful workforce.
We offer a competitive salary and a comprehensive benefits package in a supportive and innovative work environment.
