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Retail Operations Supervisor

2 months ago

Melbourne, Florida, United States Playa Bowls Viera Full time
Job Overview

As a Retail Operations Supervisor, you will be responsible for overseeing the daily activities of our establishment, ensuring a seamless experience for our customers.

Key Responsibilities
  • Cost Management: Analyze food and beverage expenses while managing supply requisitions and purchases.
  • Menu Planning: Collaborate with culinary staff to design menus and coordinate dining experiences, including bar and event services.
  • Quality Assurance: Conduct inspections of food and preparation processes to uphold quality standards and sanitation protocols.
  • Issue Resolution: Address and resolve any concerns related to food quality and service to maintain customer satisfaction.
  • Regulatory Compliance: Ensure adherence to health and safety regulations in food preparation and facility maintenance.
  • Staff Coordination: Assign cooking tasks to personnel to optimize food usage and ensure timely service.
  • Inventory Management: Schedule and verify food and beverage deliveries, ensuring quality and quantity meet expectations.
  • Financial Oversight: Monitor budgets and payroll, reviewing financial transactions for authorization and compliance.
  • Personnel Management: Maintain inventory records and schedule staff hours while assigning responsibilities.
  • Performance Standards: Establish and uphold standards for employee performance and customer service excellence.

Note: The company reserves the right to modify or add duties as necessary.