Restaurant Operations Manager

2 days ago


Roanoke, Virginia, United States Snowshoe Mountain Full time
About Restaurant Supervisor at Snowshoe Mountain

We are seeking an experienced Restaurant Supervisor to join our team at Snowshoe Mountain Resort. This role involves managing diverse dining settings, ensuring high-quality service and guest satisfaction while overseeing staff compliance with regulations.

This seasonal position requires working flexible hours and fostering positive staff relations while contributing to team goals and accurate revenue management. Enjoy perks such as free skiing, discounts on food and retail, and a vibrant mountain experience while meeting guests from across the globe.

Perks and Benefits
  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
Job Responsibilities
  • Manage Workflow: Assign and direct tasks, appraise performance, and address complaints to ensure guest satisfaction and quality service.
  • Ensure Compliance: Oversee staff adherence to state and company regulations, including health codes and employee handbook guidelines.
  • Foster Staff Relations: Maintain a positive rapport with staff by being knowledgeable and supportive regarding the outlet and resort.
  • Revenue Accuracy: Complete and balance all reports and money at the end of each shift to ensure proper revenue.
Requirements
  • High School diploma or GED
  • 3 to 6 months of Supervisory Experience

The estimated salary for this role is $17.88 per hour, based on location and experience.



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