Senior Application Developer

7 days ago

Universal City, California, United States NBCUniversal Full time
Job Description

As a key member of the Payment Systems support team at Universal Studios Hollywood, you will play a crucial role in building and supporting various software systems that enable seamless transactions and enhance the guest experience. Your expertise will be instrumental in ensuring the stability, security, and responsiveness of our payment systems, making you a vital part of our team.

Responsibilities
  • Collaborate with technical staff to drive solutions and ensure seamless integration with existing systems.
  • Lead the development and execution of testing to guarantee the solution meets business needs and can handle production loads.
  • Assist in defining, developing, and documenting software business requirements, objectives, deliverables, and specifications in collaboration with internal users and departments.
  • Liaise with technical staff to resolve problems with software products or company software systems, providing day-to-day application support on software systems at the Orlando Parks Technology locations.
  • Write, translate, and code software programs and applications according to specifications.
  • Collaborate with business analysts, programmer analysts, and architects in conceptualizing and developing new software programs and applications.
  • Partner with Point of Sale and ecommerce application owners to deliver solutions to Park Operations Team and our Finance business partners.
  • Provide daily/weekly status reports and communicate open issues to the team and manager.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established company policy, procedures, training, and team member involvement activities.
Qualifications
  • Bachelor's degree from a four-year college or university is required; majors in Computer Science, Information Systems, or Business Administration, and/or 5+ years equivalent work experience.
  • 3+ years of experience in an IT support function supporting finance/payment applications such as ACI Postillion or ACI Secure Ecommerce solutions.
  • Experience with solution planning and execution of installations, upgrades, and hotfixes.
  • Highly self-motivated and self-directed is required. Ability to think pragmatically and outside of the box.
  • Extensive experience in SQL database, query best practices, and reporting using SQL Server Reporting Services is required.
  • Supports assigned applications in collaboration with Level 1 support and other members of Parks Technology including vendor resources.
  • Hands-on experience developing unit test cases and plans.
  • Strong written, oral, and interpersonal communication skills are required.
  • Ability to read, write, and understand technical documentation is required.
  • Experience working with various Windows platforms (Windows 7/10, Server 2016 and up) is required.
  • Knowledge of applicable data privacy practices and laws, and effectively handle sensitive/confidential matters efficiently and professionally is required.
  • On-call availability on a rotational basis. (M-F core role)
  • Willingness to travel and/or work weekends with short notice.
  • Japanese fluency preferred (not required).
  • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
Desired Characteristics
  • Technical and functional understandings of Point-of-Sale systems and eCommerce sites which accept various forms of payment preferred.
  • Experience developing in.NET or Node JS.
  • Proven analytical and problem-solving abilities.
  • Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner.
  • Ability to manage a high volume of details with excellent accuracy.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong track record meeting targets and objectives.
  • Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.
  • Flexible and adaptable in regards to learning and understanding new technologies.
  • Ability to work collaboratively with cross-function peers.

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $112,000 - $120,000 (bonus eligible).

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