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Security Officer I
2 months ago
We are seeking a highly skilled and dedicated Security Officer I to join our team at Frederick Health. As a Security Officer I, you will play a critical role in ensuring the safety and security of our patients, visitors, and staff.
Key Responsibilities- Provide protection to people and property through patrol, investigation, and monitoring of alarms and surveillance cameras.
- Provide escorts for staff, visitors, and patients as requested.
- Apprehend criminal violators when necessary and appropriate.
- Provide emergency response to a variety of situations.
- Apply patient restraints as needed.
- Patrool assigned areas, both buildings and grounds, giving attention to those areas where security problems have occurred.
- Identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages to Hospital property, patients, visitors, and employees.
- Maintain strict confidentiality at all times.
- Conduct preliminary investigations into thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keep supervisor informed at all times.
- Prepare and submit written reports and daily events in a complete, timely, and accurate manner. Log all responses and incidents.
- Maintain accountability for valuables/property and other forms of evidence, ensure safekeeping, and maintain documentation.
- Perform fire drills as required.
- Assist in morgue releases. Ensure medical record checklist for expired patients.
- Provide support to tissue recovery team.
- Monitor CCTV and Access Control system.
- Ready and secure helicopter landing area. Escort medical personnel to patient location. Provide support for patient transports.
- Participate in assistance with workplace violence victims; respond to medical emergencies; control pedestrian and vehicular traffic.
- Act as a first responder to HazMat incidents.
- Create safety awareness among patients, visitors, and staff.
- Actively take part in any Safety and Security quality improvement initiatives.
- Troubleshoot parking gates machines when necessary to ensure proper operation of all parking equipment.
- Maintain all hospital-issued uniforms and equipment.
- Conduct a wide range of customer services.
- Manage visitors entry into the hospital. Maintain proper and safe visitation.
- May have to work other shifts as necessary.
- Perform other duties as necessary or assigned.
- Minimum of a high school diploma required.
- A strong educational background (Associates or Bachelors degree) in criminal justice or related field is preferred.
- No experience required, but 1-3 years of security or related experience preferred.
- Possesses and exhibits strong customer service and communication skills.
- Exhibits him/herself as a consistent performer in all areas of job responsibilities.
- Consistently adheres to the standards of performance. Meets and at times exceeds standards.
- Demonstrates sound judgement and is an effective member of the team.
- Seeks to improve knowledge, skill, and proficiency in areas needing development.
- Works effectively both independently and in teams. Able to multitask.
- Accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. Displays positive image, tact, and diplomacy, active listener, and articulate.
- Recognize, acknowledge, respect, and effectively interact with people of different ages and cultures, establish positive relationships, gain trust, and respect of others.
- Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity.
- Must be able to handle diverse, complex, and stressful interpersonal situations and crisis management scenarios.
- Strong risk analysis, organizational, and problem-solving skills.
- Critical and analytical thinking, good judgment, prioritizing, industrious, and creative resolutions for positive outcomes.
- Must be able to gather, assemble, analyze, evaluate, and use facts and evidence. Interview victims, complainants, witnesses, and suspects.
- Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.
- Reliable and flexible.
- Must be able to prepare clear and concise reports and routine correspondence.
- Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
- Strong writing skills to provide and maintain documentation to support data.
- Intermediate computer skills; typing and use of database software.
- Technology: use of access control and database software, communications equipment, and first aid equipment. Able to assist in trouble shooting systems as necessary.