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Swim School Operations Manager

2 months ago

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Job Title: Manager in TrainingJob Summary:

Goldfish Swim School is seeking a motivated and enthusiastic individual to join our team as a Manager in Training. This role offers comprehensive training in operational and management skills, with a focus on delivering exceptional swim education and maintaining a positive environment for families and staff.

Key Responsibilities:
  • Training & Development: Engage in a structured training program covering all aspects of swim school operations, from curriculum delivery to customer service.
  • Operational Management: Assist in learning to manage the daily operations of the school, including scheduling classes, overseeing pool activities, and ensuring facility maintenance.
  • Team Leadership: Mentor and support swim instructors and staff, fostering a positive and collaborative work environment.
  • Customer Focus: Ensure a high standard of customer service by addressing parent and student inquiries, resolving issues, and maintaining a welcoming atmosphere.
  • Reporting & Analysis: Assist in preparing and reviewing operational reports, including class attendance, financial metrics, and staff performance.
Qualifications:
  • Working toward a Bachelor's degree in Business Administration, Sports Management, Education, or a related field.
  • Passion for working with children and a strong interest in swim education and safety.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong organizational skills and attention to detail.
  • Ability to adapt to various roles and responsibilities within a dynamic environment.
What We Offer:
  • Competitive salary and benefits package.
  • Comprehensive training program with opportunities for professional growth.
  • Career advancement potential within the Goldfish Swim School network.
  • A supportive and fun work environment dedicated to making a splash in the lives of families.