Ice Cream Shop Manager
4 weeks ago
Jeni's Splendid Ice Creams is seeking a highly skilled and motivated individual to fill the role of Ice Cream Shop Manager. As a key member of our team, you will be responsible for leading a team of 10-30 employees and overseeing the day-to-day operations of our scoop shop.
The ideal candidate will have a strong background in management, customer service, and sales. They will be able to drive sales growth, manage labor costs, and maintain a positive and productive work environment.
Key Responsibilities:
- Lead a team of 10-30 employees
- Oversee day-to-day operations of the scoop shop
- Drive sales growth and manage labor costs
- Maintain a positive and productive work environment
Requirements:
- 2+ years of management experience
- 3+ years of customer service experience
- 2+ years of experience driving sales and managing labor
- Strong work ethic, good heart, exceptional judgment, and plenty of smarts
- Comfortable receiving feedback and excels at collaboration
- Energetic, positive, and a skillful communicator
- Leads by example and excels in a team environment
- Creative, resourceful, organized, and an excellent problem solver
- Calm under pressure and navigates adversity with grace
- Willingness to take on unexpected challenges
- Knowledge and appreciation of what makes our ice creams so splendid
- Committed to the well-being of their shop team, their community, and the environment around them
Benefits:
- Competitive compensation
- Excellent insurance (health, dental, vision, dental)
- Paid time off, including sick, vacation, and holiday pay
- 401k participation and 4% match on 401k contributions after 30 days of employment
- A one-month paid sabbatical after 3 years of continuous service
- Annual paid day to volunteer for a non-profit organization that matters to you
- 50% discount at Jeni's Scoop Shops and online
About Jeni's Splendid Ice Creams:
Jeni's Splendid Ice Creams is a B Corporation headquartered in Columbus, Ohio, with scoop shops in ten cities across the country. We are committed to making the world's best ice creams and building community, and our scoop shops are at the heart of how we serve this mission.
We love people. We love ice cream. We view ice creams as a form of art.
We are an equal opportunity employer and love and honor differences. We crave having a team rich with diversity which is creativity and art in its human form.
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