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Automotive Service Specialist
2 months ago
If you are seeking a rewarding career where your skills are valued and your growth is supported, look no further. Subaru of Little Rock is a family-oriented organization committed to the success and development of our team members. With numerous opportunities available, we are excited to welcome new talent to our family.
Job Title:
Certified Automotive Service Specialist
POSITION SUMMARY:
An Automotive Service Specialist, commonly referred to as a Service Technician, is responsible for the maintenance, inspection, and repair of vehicles in our service department.
This role involves providing precise information to the service manager and advisors regarding vehicles processed through our facility.
WHAT WE OFFER:
Comprehensive Medical, Dental, and Life Insurance
Vision Coverage
Short-term and Long-term Disability
401K Retirement Plan
Paid Time Off
Closed on Sundays
ESSENTIAL DUTIES:
Perform vehicle repairs, multi-point inspections, and maintenance tasks as specified on repair orders with efficiency and precision, adhering to dealership and manufacturer standards.
Maintain regular communication with the parts department and service advisors to effectively manage workflow and customer interactions.
Diagnose malfunctions and perform repairs as authorized by customers.
Make suitable recommendations to ensure the safety and reliability of customer vehicles.
Document all work performed on each vehicle in the repair order.
Maintain an inventory of standard technician tools not typically tracked by the service department.
Stay informed about factory technical bulletins and participate in factory-sponsored training sessions as required.
Test drive vehicles to ensure quality repairs as necessary.
Communicate directly with service advisors regarding the status of service work.
Adhere to company safety policies and procedures.
Deliver efficient and accurate work in line with dealership and manufacturer standards.
Continuously update knowledge of new technical information and techniques.
Attend training courses as requested by the service manager.
May be asked to mentor or train other staff members as needed.
May be required to interact with customers, if authorized by a supervisor.
Conduct business in a professional and ethical manner.
Perform other job-related responsibilities as assigned.
ADDITIONAL RESPONSIBILITIES:
Maintain a professional appearance in accordance with company standards.
Keep the shop area organized, safe, and clean.
Arrive at work punctually and complete the required shift.
Follow supervisor instructions.
Engage effectively with colleagues.
Receive feedback from supervisors positively.
QUALIFICATIONS:
To excel in this role, candidates must successfully perform each essential duty. The following qualifications are representative of the knowledge, skills, and abilities required:
Experience in related job duties; a minimum of 2 years as an automotive technician is preferred.
Demonstrated knowledge in automotive service areas.
Additional certifications may be necessary, such as ASE Certification.
A-level qualifications, including Diagnostic, Electrical, and Engine Repair.
Extensive knowledge of new vehicle technologies.
A proactive and hardworking presence in a team setting.
Basic computer proficiency.
A positive, friendly demeanor with a strong customer service focus.
Ability to collaborate effectively and operate electronic diagnostic tools.
Capacity to learn modern technology, repair, and service procedures and specifications.
EDUCATION:
A high school diploma or equivalent is required. See qualifications above for further education requirements.
PHYSICAL DEMANDS:
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.The employee is regularly required to stand and walk. Frequently required to climb, stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this position, the employee is expected to test drive customer vehicles; however, day-to-day operations will primarily occur in a professional service bay area.
The noise level in the work environment is typically moderate.EMPLOYMENT SCREENING:
Motor vehicle record, drug screening, and background checks are required.
The company reserves the right to review and modify responsibilities, job duties, and/or skills at any time, with or without notice.
This job description is not intended to be a complete list of all responsibilities, duties, and/or skills required for this position.
Your employment is "At Will," meaning you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to resign at any time. Therefore, this job description does not constitute a contract of employment. The company is an equal opportunity employer.
We are committed to providing equal employment opportunities (EEO) to all qualified individuals regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws.
