Community Engagement Specialist

2 days ago


Fort Worth, Texas, United States Zion Capital Full time
About Zion Capital

Zion Capital is a community of passionate, entrepreneurial self-starters on a mission to give consumers peace of mind while they connect with their favorite brands.

Job Title: Community Outreach Associate

We are seeking a dedicated Community Outreach Associate to join our team. As a key member of our marketing and customer service team, you will play a vital role in enhancing consumer engagement and expanding our client's market footprint through direct outreach strategies.

Key Responsibilities:
  • Engage with customers to understand their needs and provide tailored product recommendations.
  • Assist customers with account activation, explain delivery and installation methods, and maintain relationships throughout the sales cycle.
  • Collaborate with marketing and customer service teams to develop market expansion processes that achieve acquisition objectives and financial goals.
  • Communicate with internal personnel to create innovative marketing and outreach strategies, improve acquisition and closing efforts, and enhance internal training methods.
  • Continuously seek opportunities for personal and professional development and participate in networking sessions, one-on-one meetings, and regular performance evaluations.
Requirements:
  • 1-2 years of experience in a customer service or client-facing role.
  • Excellent communication, negotiation, presentation, and interpersonal skills.
  • Unmatched work ethic with a solution-oriented mindset.
  • Effective prioritization skills and ability to multitask throughout the business day.
  • Experience in a leadership and team setting.
About the Role:

This role is vital to the growth and development of a new telecommunications essential service provider and one of our most significant nationwide expansion opportunities. You will report to the Marketing & Customer Service Directors and work closely with the team to achieve our goals.

We are looking for individuals who thrive working with others, are actively looking for a career opportunity, and embody our core values of hard work, dedication, and a positive mindset.



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