Restaurant Customer Service Representative

1 week ago


Denham Springs, Louisiana, United States Wonder Full time
About the Role

We're seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Wonder. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences, ensuring that every guest feels welcome and valued.

Key Responsibilities
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the front-of-house team to ensure seamless service delivery, maintaining a warm and welcoming environment for all guests.
  • Stay up-to-date on menu offerings, promotions, and events to provide accurate information to customers.
  • Assist with inventory management, maintaining accurate records and reporting any discrepancies to management.
  • Participate in ongoing training and development to enhance customer service skills and knowledge of Wonder's products and services.
Requirements
  • 1+ year of customer-facing experience in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment, with ongoing training and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision insurance.

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