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Reliability-Focused Technology Manager

2 months ago


Plano, Texas, United States CarMax Full time

**About the Role**

CarMax is redefining the way careers are built, and we're seeking a talented individual to join our team as a Senior Manager Site Reliability Engineering. This is a crucial role in collaborating with business and technology counterparts to deliver solutions that align with CarMax's strategic objectives.

**Key Responsibilities**

  • Oversee the strategic planning and execution of an enterprise observability platform solution, ensuring seamless platform support and partnering with technology teams to enhance Reliability-focused initiatives.
  • Lead the development of company-wide observability and foster a Reliability-driven culture through best practices and data-driven decisions.

**Requirements**

  • Strategic planning and outcome-oriented focus, with the ability to effectively communicate with stakeholders and executive management.
  • Building and leading high-performing teams, with a focus on keeping abreast of technology trends and formulating tailored technology plans.

**Qualifications**

  • Passionate about IT, with excellent communication skills capable of conveying complex ideas to various stakeholders.
  • Collaborative and team-oriented, with experience in managing, training, and mentoring in IT software development, DevOps, and Reliability best practices.
  • Strong motivational and innovative skills, with a BS/BA degree in an IT-related field preferred.

**About CarMax**

CarMax revolutionized the automotive sector by prioritizing honesty, transparency, and integrity in customer interactions. This customer-centric approach has established CarMax as the leading retailer of pre-owned vehicles across the nation, with a network of over 200 locations.

Our dedicated team of over 25,000 professionals collaborates to deliver exceptional customer experiences while supporting individual career growth and community engagement. CarMax is renowned for its dedication to training, diversity, and has been consistently recognized as one of the FORTUNE 100 Best Companies to Work For.