Clinical Support Specialist

2 days ago


Austin, Texas, United States Sonic Healthcare USA, Inc. Full time
Join Our Team as a Clinical Customer Service Representative

We are seeking a highly skilled and experienced Clinical Customer Service Representative to join our team at Sonic Healthcare USA, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and customers.

Key Responsibilities:

  • Provide timely and effective support to clients and customers via phone, email, and in-person interactions.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Develop and maintain strong relationships with clients and customers.

Requirements:

  • 2+ years of experience in a healthcare or laboratory setting.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong typing skills and proficiency in computer software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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