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Lead Culinary Operations Manager

2 months ago

Goodyear, Arizona, United States HelloFresh Full time
About the Role
Factor_, a brand of HelloFresh, is on the lookout for a Lead Culinary Operations Manager to spearhead kitchen activities that will tantalize our dedicated customers' palates while ensuring optimal nutrition to enhance their performance. This cuisine is crafted in substantial quantities while preserving quality and presentation throughout the process.

Your Responsibilities:
  • Supervise product excellence and food safety in a high-volume kitchen environment.
  • Guarantee the implementation of new recipes, providing training and guidance to kitchen personnel, and collaborating with the R&D team to refine existing recipes.
  • Manage weekly yield requirements across all sectors to meet precise COG targets.
  • Be accountable for mentoring, coaching, and nurturing sous chef staff, including conducting weekly one-on-one sessions for their growth and development.
  • Design and execute process controls.
  • Ensure consistent, premium taste, appearance, and performance of every meal produced in our bustling kitchen.
  • Train and guide team members through various production stages, including pre-operation, cooking, assembly, and cooling.
  • Uphold and adhere to the highest standards of food quality and safety.
  • Step in to cover stations in the absence of sous chefs.
  • Act as a culinary academy leader, imparting techniques and best practices to sous chefs and hourly staff.
  • Facilitate a comprehensive hands-on development program for sous chefs, covering topics such as food safety, culinary math, scientific cooking principles, quality recognition, customer needs, and professional ethics.
  • Utilize in-depth knowledge of HACCP, FSMA, SQF, and USDA regulations.
  • Continuously enhance product quality and process efficiency with support from the Corporate Executive Chef and R&D chefs.
  • Address and resolve product quality issues and customer complaints stemming from meal production.
  • Ensure cost standards are consistently met.
About You:
  • Inquisitive: Always eager to understand the reasoning behind processes and seeking improvements.
  • Passionate: Driven by a genuine love for the culinary arts.
  • Resilient: Quick to recover from setbacks.
  • Proactive: Recognizes when to transition from planning to execution, willing to engage hands-on.
  • Transparent: Values honesty with customers, partners, and colleagues.
  • Excellent communicator with strong interpersonal skills.
  • Data-oriented and analytical.
  • Able to impose structure in ambiguous situations.
  • A self-starter, capable of taking initiative and achieving excellence.
Qualifications:
  • Proficient in training and developing a large team and managing a dynamic kitchen.
  • Effective problem solver.
  • Results-oriented.
  • Able to communicate with employees with tact and diplomacy.
  • Skilled in multitasking—monitoring recipe development while maintaining productivity.
  • Computer literate for data entry and management.
  • Able to follow directions and relay information effectively.
  • Comfortable working in varying temperature environments.
Minimum Requirements:
  • High School Diploma or GED or relevant work experience.
  • Preferred American Culinary Federation chef certification.
  • Over 6 years of experience in a commissary kitchen and high-volume food preparation.
  • Proficient in Microsoft Office and Google Suite applications.
  • Familiar with USDA/FDA guidelines.
  • Skilled in planning, organizing, prioritizing, and executing projects and activities.
  • Passionate about helping others achieve their goals and improve.
What We Offer:
  • Competitive salary, 401k with immediate company match, and equity plan based on role.
  • Generous PTO, including sabbatical and parental leave.
  • Comprehensive health and wellness benefits with options available at no monthly cost.
  • Tuition reimbursement for further education.
  • Up to 75% discount on subscriptions to HelloFresh meal plans.
  • Access to various Employee Resource Groups (ERGs) supporting diverse communities.
  • An inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company.
This job description provides a general overview of responsibilities. The Company reserves the right to adjust, modify, or reassign tasks and responsibilities as needed to meet changing business needs.