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Network Architect

2 months ago

Indianapolis Indiana, United States Resultant Full time

Job Summary

We are seeking an experienced Network Engineer to join our Enterprise MSP Team at Resultant. As a key member of our team, you will play a critical role in delivering transformative results for our clients.

Key Responsibilities

  • Implement and manage firewall, switching, wireless, WAN, and cloud networking solutions to ensure seamless connectivity and optimal performance.
  • Collaborate with cross-functional teams to design and deploy network infrastructure, including cabling and security solutions.
  • Perform network assessments and generate detailed network diagrams, rack layouts, and inventory lists to ensure accurate documentation.
  • Communicate effectively with clients to keep them informed of progress and notify them of impending changes or agreed outages.
  • Institute monitoring and alerting across all networks with automated and documented escalation procedures to ensure prompt issue resolution.
  • Work with clients to interpret, clarify, and implement change requests on network-related solutions.
  • Administer and maintain site infrastructure, including network connectivity and Internet access, to ensure high availability and performance.
  • Interface with vendor/manufacturer technical personnel to implement OT solutions in manufacturing and other specialized environments.
  • Monitor and identify network capacity and performance issues to maximize efficiency of company communication systems.
  • Review customer operations for improving business process opportunities to drive growth and efficiency.
  • Provide technical assistance, training, and mentorship as needed to other technical resources, including end-user and staff.
  • Provide Tier 3 on-call support as needed to ensure prompt issue resolution.
  • Configure and support physical and virtual network devices, while maintaining accurate network documentation.
  • Deliver assigned operational commitments to customers, utilizing the entire customer team as necessary and as agreed upon with the Enterprise Infrastructure Manager.