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Patient Service Representative

2 months ago


Suffolk Virginia, United States Select Physical Therapy Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will play a critical role in ensuring that our patients have an exceptional experience from the moment they arrive at our center.

Key Responsibilities
  • Greet and register patients, providing them with information about their visit and next appointment.
  • Schedule patient appointments in person and via phone, ensuring seamless communication with our patients and staff.
  • Regularly communicate with various parties, including attorney offices, insurance companies, and translation services, to ensure smooth operations.
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
Requirements
  • High School Diploma or equivalent required.
  • Minimum 1 year of front desk experience.
  • Insurance verification experience preferred.
What We Offer

As a Patient Service Specialist at Select Physical Therapy, you will have the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of our patients. We offer a competitive hourly rate, starting at $16/hour, and opportunities for growth and development.