Sales and Service Expert

3 weeks ago


Sacramento, California, United States REI (Recreational Equipment Inc.) Full time
Join Our Team and Help Create Better Outdoor Experiences

We're seeking a motivated and enthusiastic Store Sales Specialist to join our team at REI. In this role, you'll play a critical part in helping customers find the right gear and equipment for their outdoor adventures.

As a Store Sales Specialist, you'll be responsible for assisting customers with product information, providing expert advice, and promoting REI goods and services. You'll also work closely with colleagues to achieve sales goals and improve overall customer satisfaction.

Your Key Responsibilities:

  • Assist customers with questions about products, memberships, and special ticket sales.
  • Maintain visual standards with store management, merchandising, and sales leads.
  • Engage in REI Sales & Service Training and promote REI goods and services.
  • Support store pick-up, including receiving and processing products.
  • Follow REI loss prevention and safety procedures.
  • Ability to work a flexible schedule based on business needs.

Additional duties as assigned.

About Our Commitment to Pay Equity

We're committed to paying all employees fairly and transparently. We believe that everyone should be compensated equally for their hard work and dedication, regardless of their background or position within the company. At REI, we strive to create a workplace where everyone feels valued and respected.



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