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Job Summary
The Retail Store Associate position at CVS Health provides an opportunity to excel in a growing, high-impact, customer-focused role, working both independently and as a member of a team, to positively impact the lives of others.
Key Responsibilities
- Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed.
- Accurately perform cashier duties handling cash, checks and credit card transactions with precision while following company policies and procedures.
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
- Supporting opening and closing store activities, when needed.
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
Requirements
- At least 16 years of age.
- Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time. Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting. Visual Acuity Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
Preferred Qualifications
- Previous experience in a retail or customer service setting.
Education
- High School diploma or equivalent.
About CVS Health
At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services.