Retail Sales Associate
3 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at AutoZone. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a safe and organized store environment.
Key Responsibilities
- Provide WOW Customer Service to every customer, every time
- Ensure assigned store tasks are completed in a timely manner on assigned shift
- Operate cash registers and follow established cash handling procedures
- Follow company policies and loss prevention procedures
- Maintain a safe working environment, including PPE (Personal Protective Equipment)
- Maintain store appearance and merchandising standards as directed
- Restock merchandise and ensure it is placed in its respective area
- Utilize ZNET to help customers locate merchandise or find suitable alternatives
- Maintain product knowledge and current promotions through AutoZone systems and information sources
- Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs
- Utilize OBDII to read codes from customers' automobiles
- Diagnose automobile problems and recommend solutions
- Communicate with managers regarding customer concerns and employee matters
- Develop more effective customer service skills
- Provide honest and trustworthy advice to customers regarding the best products that fit their expectations
Requirements
- Applicants must be 18 years or older and have a High School diploma or equivalent
- Basic knowledge of automotive parts is required
- Excellent communication and decision-making skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts
Benefits
AutoZone offers a competitive pay, unrivaled company culture, medical, dental, and vision plans, exclusive discounts and perks, 401(k) with company match, and stock purchase plan. Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ.
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