Senior Refugee Services Manager

3 weeks ago


Greensboro, North Carolina, United States Cherokee Federal Full time

Job Summary:

Cherokee Federal is seeking a highly skilled and experienced Senior Refugee Services Manager to join our team. As a key member of our refugee services team, you will play a crucial role in supervising and managing a team of case managers and support staff responsible for the direct management of individual refugee cases.

Key Responsibilities:

  • Ensure the timely delivery of core services, consistent documentation, and coordinate with various service providers to meet the needs of refugee families.
  • Supervise and manage case management contract support staff.
  • Direct management of individual refugee cases, including minor children.
  • Collaborate with local service providers to ensure required services are delivered to refugees.
  • Audit and analyze data to ensure accuracy.
  • Provide training to case managers and support staff.
  • Serve as a member of the quality assurance team.

Requirements:

  • Master's Degree in social work, counseling, or related fields, or Bachelor's Degree and at least three (3) years of progressive employment experience that demonstrates supervisory and case management experience.
  • Bilingual communication skills in English and Spanish may be required.
  • Advanced knowledge of case management services and community resources.

About Us:

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.



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