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CCTV Installation Superintendent
3 days ago
We are seeking a highly skilled CCTV Installation Superintendent to join our team at NTT DATA. As a key member of our security team, you will be responsible for the overall escalation of site CCTV issues and concerns, providing reporting and infrastructure data related to CCTV networks.
Key Responsibilities- Oversee multiple site locations, managing a team of technicians and installers, providing guidance and training as needed.
- Project manage complete installation of all in-scope hardware and software required to meet customer expectations.
- Dispatch necessary resources to strategic locations.
- Provide data points for improvement and increase surveillance areas.
- Install, maintain, and repair CCTV systems, including cameras, DVRs, monitors, and associated cabling and hardware.
- Configure and program CCTV systems for recording, including setting up motion detection and scheduling recording times.
- Test and terminate coaxial, fiber, and copper cable as needed for analog and IP-based CCTV.
- Troubleshoot and diagnose issues with CCTV systems, identifying hardware faults and software glitches.
- Provide training to clients on the operation of CCTV systems, including how to review footage, export video clips, and manage system settings.
- Implement network configurations for IP-based CCTV systems, ensuring secure and efficient data transmission.
- Coordinate with security personnel and law enforcement agencies to provide video evidence and support investigations.
- Upgrade CCTV systems by integrating new technologies, enhancing system capabilities, and expanding coverage areas.
- Coordinate with other construction professionals, such as electricians and project managers, to ensure timely and efficient project completion.
- Supports service level improvement and management of field service teams and suppliers.
- Inspect and test low voltage systems to ensure they are functioning correctly.
- Maintain project documentation, including schedules, work orders, and inventory records.
- Ensure that all work complies with relevant codes and regulations.
- Resolves escalations to maintain strong client experience levels.
- Design strategies to ensure that all day-to-day services have been controlled and that all the clients' needs are met.
- Execute remote field service from a home-based office.
- Performs computer program entry as required to add closed-circuit television cameras as needed.
- Bachelor's degree or equivalent in a related field.
- 10+ years working with security, access control, CCTV, intrusion alarm systems, intercom systems, or other building or electronic control systems.
- OSHA 10-hour General or Construction Industry Safety and Health Certification.
- CompTIA Network+ certification.
- Electronic Security Association's (ESA) Certified Alarm Technician Level II or higher.
- Excellent organizational, communication, computer, and problem-solving skills.
- Basic knowledge of networks and/or network switching.
- Computer proficiency - experience with Microsoft Office products.
- Ability to manage escalated and assigning those escalation to the proper site locations for technicians' remediation.
- Excellent understanding of internal service processes and able to articulate these to clients.
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Los Angeles, California, United States NTT DATA Full timeAbout the RoleWe are seeking a highly skilled CCTV Installation Superintendent to join our team at NTT DATA. As a key member of our security team, you will be responsible for the overall escalation of site CCTV issues and concerns, providing reporting and infrastructure data related to CCTV networks.Key ResponsibilitiesOversee multiple site locations,...
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