Phlebotomist II Site Lead

2 weeks ago


Bloomington, Illinois, United States Quest Diagnostics Full time
Job Summary

We are seeking a highly skilled Phlebotomist II Site Lead to join our team at Quest Diagnostics. As a key member of our Patient Service Center, you will be responsible for leading daily operations, ensuring quality and accuracy in blood specimen collection, and providing exceptional customer service to patients and clients.

Responsibilities
  • Collect blood specimens from patients using established procedures and protocols.
  • Administer oral solutions and perform venipuncture as required.
  • Verify patient demographic information and initials to ensure accurate labeling of specimens.
  • Enter patient registration and test orders into our lab technology systems.
  • Process specimens, including labeling, centrifuging, splitting, and freezing as required.
  • Perform departmental-related clerical duties, such as data entry, inventory, and answering phones.
  • Assist with compilation and submission of monthly statistics and data.
  • Participate in special projects and teams as assigned.
Requirements
  • Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Keyboard/data entry experience.
  • Flexible and available to work multiple shifts, including weekends and holidays.
  • Reliable transportation, valid driver's license, and clean driving record (if applicable).
Preferred Qualifications
  • Minimum 2 years of experience in a Patient Service Center environment.
  • Customer service experience in a retail or service environment.
Working Conditions

This role requires extensive use of phone and PC, fine dexterity with hands, and ability to sit or stand for long periods. Travel may be required.

Quest Diagnostics is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. If you are a qualified individual with a disability or a protected veteran, we encourage you to apply.



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