Customer Service Representative

1 week ago


Richfield, Wisconsin, United States Bass Pro Shops Full time
Customer Service Outfitter

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Outfitter. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for all customers, and promoting our products and services.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products and answering questions about our merchandise.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized sales floor, restocking shelves and ensuring a visually appealing store environment.
  • Participate in visual merchandising and inventory management activities to ensure a well-stocked and attractive store.
  • Collaborate with colleagues to achieve sales goals and promote a positive team environment.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to stand for long periods, lift up to 20 pounds, and move throughout the store as needed.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement savings plan with company match.
  • Discounts on merchandise and services.
  • A fun and dynamic work environment with opportunities to learn and grow.

Bass Pro Shops is an Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.



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