Hotel Experience Expert
7 days ago
Job Title: Hotel Front Desk Agent
Job Summary: We are seeking a highly motivated and customer-focused individual to join our front desk team as a Hotel Front Desk Agent. As a key member of our team, you will be responsible for ensuring that our guests have an exceptional experience from the moment they arrive to the moment they depart.
About Us:
Spooky Nook Sports is a unique and energetic hotel that offers an exceptional experience for our guests. Our team takes pride in providing a welcoming atmosphere that makes every guest feel at home.
Responsibilities:
- Greeting and Registration: Greet guests warmly and efficiently process registration, assignments, and check-outs.
- Room Management: Manage room availability, issue keys, and post charges.
- Communication: Communicate effectively with guests, colleagues, and management to ensure seamless delivery of services.
- Problem-Solving: Analyze problems and implement solutions to ensure guest satisfaction.
Requirements:
- Age Requirement: 18 years or older.
- Education: High school diploma or equivalent.
- Language Skills: Fluent knowledge of English language.
- Availability: Flexible schedule, including evenings, weekends, and holidays.
Compensation: $35,000 - $45,000 per year.
Benefits:
- Comprehensive Benefits Package: Enjoy a range of benefits, including affordable medical, dental, and vision insurance, paid time off, and 401k program.
- Professional Development: Participate in ongoing training and development opportunities to enhance your skills and career.
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