Patient Service Liaison

3 days ago


Marina del Rey, California, United States Cedars-Sinai Full time
Cedars-Sinai Career Opportunity
At Cedars-Sinai, we strive to provide exceptional patient care while fostering a collaborative environment. We are seeking a highly skilled Senior Patient Service Representative to join our team in Marina Del Rey.

About the Role:
We are looking for an experienced professional to manage patient relations, schedule appointments, and perform administrative tasks with minimal direction. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment. Additionally, they should be able to coordinate various administrative support activities and establish strong relationships with peers, physicians, patients, and departments.

Key Responsibilities:
* Check in and out patients, collect co-payments, and reconcile payments while verifying demographic and insurance information in CS-Link.* Schedule appointments, complete patient registration, and deliver high-quality customer service.* Act as a liaison between patients, family members, medical staff, administrative staff, insurance plans, and other departments.* Participate in daily huddles and staff meetings to improve partnerships and patient care.* Follow infection prevention standards and all department policies and procedures.

Requirements:
The successful candidate will possess a High School diploma or GED and at least three years of experience as a Patient Service Representative or Medical Assistant in an outpatient medical office setting. Strong organizational and communication skills, along with the ability to work independently and as part of a team, are essential for this role.

Compensation:
This position offers a competitive salary range of $22.35-$33.53 per hour, depending on experience. Additionally, Cedars-Sinai provides comprehensive benefits and a supportive work environment that values diversity and inclusion. We strive to create a culture where every employee can thrive and grow in their career.

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