Bistro Banquet Supervisor

4 days ago


Cripple Creek, Colorado, United States Chamonix Casino Hotel Full time
Job Summary

We are seeking a highly skilled and experienced Bistro Banquet Supervisor to join our team at Chamonix Casino Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring seamless event execution, and maintaining the highest standards of quality and safety.

Key Responsibilities
  • Train and coach staff on 4-star service standards to deliver exceptional customer experiences.
  • Assist with scheduling staff to ensure efficient coverage and make adjustments as needed.
  • Act as a backup for Bistro/Banquet staff when necessary, providing support with waiting and clearing tables.
  • Communicate effectively with kitchen staff to ensure timely replenishment of buffet items and maintain a smooth dining experience.
  • Provide accurate information about Bistro and Banquet operations to guests.
  • Prioritize tasks effectively in a fast-paced environment and respond to customer complaints or concerns in a timely and effective manner.
  • Assist with establishing and maintaining programs in compliance with safety standards, health standards, and internal policies and procedures.
Qualifications
  • Demonstrated experience working in the food and beverage industry, preferably in banquets or fine dining.
  • Demonstrated supervisory or leadership experience.
  • Demonstrated experience upholding 4-star standards.
  • Demonstrated experience performing under pressure and meeting deadlines.
Education and Experience

High school diploma or equivalent required. One or more years of recent and related restaurant management experience, preferably in a hospitality or gaming environment.

Language Skills

Effective and diplomatic oral and written communication skills in English.

Reasoning Ability

Decisions are limited to within the scope of essential duties.

Certificates, Licenses, Registrations

Successful completion of Bloodborne Pathogens and hazardous material training.

Other Skills/Abilities

Excellent customer service skills.

Physical Demands

Essential duties involve frequent brisk walking, climbing stairs, stooping, bending, stretching, reaching, pushing, kneeling, squatting, and standing for an entire work shift with standard breaks.

Work Environment

Essential duties involve working in a small, confined area and kitchen environment with large numbers of people.

Benefits and Compensation

$20.00+ an hour based on experience. Comprehensive benefits package, including medical, dental, vision, life, disability, FSA, 401k retirement plan, paid time off, and more.



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