PC Refresh and Support Technician
4 weeks ago
As a PC Refresh and Support Technician at Strategic Staffing Solutions, you will be responsible for delivering, installing, configuring, testing, and providing production support for new endpoint devices to our customers' user base in a predominantly Windows-based environment.
Key Responsibilities:
Deliver and deploy endpoint devices to end users' desks
Ensure workstations have the appropriate software installed
Perform required pre-deployment device testing
Communicate with end users through email, instant messages, or by phone as necessary
Remove and inventory existing endpoint devices
Requirements:
2+ years of experience required with working knowledge and familiarity for supporting multiple operating systems - Windows, Mac OS, IOS, and Android devices
2+ years of experience required with hardware and productivity software trouble shooting skills for Desktop, Laptop, Tablet and Mobile devices
Knowledge or experience with ServiceNow Ticketing System
Excellent oral and written communication skills
Excellent Customer relationship skills with a track record of exceeding customer expectations
Why Work with Us:
At Strategic Staffing Solutions, we value our employees and offer a dynamic work environment with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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