Medical Office Coordinator
4 weeks ago
The Patient Service Representative is the first point of contact between the patient and clinical staff. This role plays a vital part in ensuring a positive experience for patients at WellStreet Urgent Care.
Key Responsibilities:
- Greet patients and provide instructions to all visitors in a polite and professional manner
- Relay relevant information regarding payment policies and billing/collection processes
- Maintain the readiness of the reception area
- Perform clerical tasks and adhere to established policies and procedures
- Determine and collect each patient's financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain all patient and business documents while maintaining confidentiality
- Perform office procedures including all general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Assure HIPAA and OSHA compliance
Requirements:
- High school diploma or equivalent
- Prefer at least one year experience in a medical office or emergency room setting
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Medical Office Coordinator
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