Medical Office Coordinator

4 weeks ago


Macon, Georgia, United States WellStreet Urgent Care Full time
Job Summary:

The Patient Service Representative is the first point of contact between the patient and clinical staff. This role plays a vital part in ensuring a positive experience for patients at WellStreet Urgent Care.

Key Responsibilities:
  • Greet patients and provide instructions to all visitors in a polite and professional manner
  • Relay relevant information regarding payment policies and billing/collection processes
  • Maintain the readiness of the reception area
  • Perform clerical tasks and adhere to established policies and procedures
  • Determine and collect each patient's financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Obtain and document patient history
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain all patient and business documents while maintaining confidentiality
  • Perform office procedures including all general administrative duties
  • Document Electronic Medical Record (EMR) all medical interventions
  • Assure HIPAA and OSHA compliance

Requirements:
  • High school diploma or equivalent
  • Prefer at least one year experience in a medical office or emergency room setting


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