Food Service Operations Manager

5 days ago


Wasilla, Alaska, United States Hearts and Hands of Care Full time

Job Summary:

Hearts and Hands of Care is seeking a skilled Food Service Operations Manager to oversee the daily operations of our yogurt shop location. The ideal candidate will possess strong leadership skills, excellent customer service abilities, and a proven track record of motivating staff to achieve profitable sales.

Key Responsibilities:

  • Sales and Marketing: Manage all store sales, marketing, and budgets to ensure profitable sales growth. Report daily sales and capture all credit and cash receipts. Deposit money into bank accounts daily and submit sales reports as required.
  • Customer Service: Respond to customer issues and resolve their needs in a timely and professional manner. Maintain a clean store environment safe from all hazards.
  • Supervision: Lead the retail staff and hire for all vacant positions. Organize special store functions and events. Manage the retail staff weekly schedules and communicate effectively.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Leadership Skills: Strong leadership skills with a proven record of motivating staff.
  • Customer Service Skills: Excellent customer service skills and knowledge of balancing and maintaining budgets.

Work Environment:

  • Physical Demands: Ability to stand for prolonged periods of time.
  • Work Schedule: Position may require extended hours, including evenings and weekends.

Benefits:

  • Competitive Pay: Competitive pay with benefits.


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