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Service Delivery Coordinator

3 weeks ago

Lincoln, Nebraska, United States Handyman Connection Full time
Role Overview

We are seeking a skilled Customer Service Representative to join our team at Handyman Connection in Lincoln, NE. As a key member of our support staff, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our business.

About the Role

This is a full-time position with competitive compensation, benefits, and an incentive plan available to qualified applicants. Our ideal candidate will have excellent communication skills, be able to work independently, and possess basic computer knowledge, especially Microsoft products such as Outlook, Excel, Word, CRM, and PowerPoint.

Key Responsibilities
  • Provide top-notch customer service via phone, email, or in-person
  • Manage scheduling, customer support, job tracking, billing, and staff communications
  • Work collaboratively with our team to ensure seamless delivery of services
  • Maintain accurate records and files
What We Offer

In addition to a competitive salary, we offer a comprehensive benefits package, including [insert benefits]. Our dynamic work environment is perfect for those who enjoy working with people and taking pride in their work.

Requirements

To be successful in this role, you will need:

A strong background in customer-facing roles or telemarketingExcellent written and verbal communication skillsAbility to multitask and prioritize tasks effectivelyBasic knowledge of home repair and light remodeling (a plus)

We estimate the annual salary for this position to be around $45,000 - $55,000, depending on experience and qualifications. If you're passionate about delivering exceptional customer experiences and working in a fast-paced office environment, please submit your application today