IT Systems Analyst Lead
3 days ago
About Company:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.
The company focuses on excellence, collaboration, and innovation, providing unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.
Salary Range: $150K-$160K per annum
Job Overview:
- This leadership role involves partnering with business and operations teams to translate business requirements into functional specifications for sales, support, and marketing functions.
- You will collaborate with stakeholders to define, analyze, and document information needs and functional requirements.
- The position requires analyzing business processes, identifying areas for improvement, and developing recommendations to enhance process efficiency.
Key Responsibilities:
- Lead business analysis for lead-to-account and order-to-cash business processes, evaluating current workflows and recommending improvements.
- Work closely with technical teams to develop test plans, procedures, and acceptance criteria.
- Document findings, recommend improvements, and communicate outcomes to users and managers.
- Cultivate strong relationships with project sponsors, stakeholders, and technical teams to deliver business and technical requirements.
- Coordinate meetings, assist team members in preparing, lead discussions, and summarize outcomes to users and managers.
- Resolve issues between stated business requirements and technically feasible solutions by identifying alternatives and communicating end results.
- Act as a liaison between IT and sales, marketing, and services organizations to provide oversight of project delivery and resolve escalated issues.
- Ensure adherence to quality management systems, security, privacy, and compliance principles applicable to the organization.
- Perform other duties as assigned.
About ApTask:
As an African American-owned and Veteran-certified company, ApTask prioritizes diversity, equity, and inclusion in its workforce solutions and talent acquisition services.
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