Occupational Health Care Coordinator

4 days ago

Northbrook, Illinois, United States Proactive MD Full time
Job Summary

Proactive MD is seeking a highly skilled Occupational Health Care Navigator to facilitate and ensure continuity in applicant and employee care. This role will serve as a conduit of care between the client occupational health service and the community provider network.

Key Responsibilities
  • Coordinate candidate and employee care services within the provider network, imaging centers, labs, and community resources to ensure seamless care delivery and satisfaction.
  • Ensure medical records are provided to Proactive MD following any visit and that records are sent to the employer. Review client case progress and determine case closure.
  • Send notification to employer/network provider regarding procedures and ensure completion of scheduled health care services.
  • Assist clients/employees in navigating the healthcare system.
  • Coordinate care and case management of occupational health services.
  • Demonstrate exemplary customer service in coordination and communication surrounding health center visits.
  • Work in coordination with the Client Operations Manager and Client representative to develop employer occupational health case management plan.
  • Coordinate patient care and occupational health services.
  • Be knowledgeable about and provide information to employer/patients regarding occupational health services.
Requirements
  • 2+ years of experience working in occupational healthcare, medical or healthcare social work, or case management role.
  • Knowledge and understanding of OSHA medical surveillance requirements and process.
  • Current BLS certification through American Heart Association valid for at least 90 days after start date.
  • Medical terminology, including knowledge of concepts and principles of medical case management and medical terminology, including understanding of specialists.
  • Ability to communicate effectively and maintain working relationships with people from diverse backgrounds.
  • Knowledge of the healthcare industry and available patient resources.
  • Ability to prioritize needs and plan work accordingly.
  • Knowledge of HIPAA confidentiality requirement.
Preferred Qualifications
  • Bachelor's degree in social work or registered nurse in good standing with board of nursing.
  • Experience with occupational health case management.
  • Knowledge of third-party payer requirements.
  • Licensure in LPCW, LCIS, LPC, or similar.
Work Environment and Physical Requirements

This role primarily operates in a hybrid clinical environment and requires interaction with patients/employers for the majority of the day. The physical demands to perform the essential functions of this job are:

  • Effective communication, mobility, ability to operate office equipment, and travel.
  • Must be able to remain in a stationary position at their work area for prolonged periods of time.
  • Additionally, the employee will need to be able to lift/move/store individual 10–15-pound boxes and items such as office and medical supplies and equipment.
Travel and Other Duties

Infrequent, domestic travel may be required and should be expected to be less than 15% of the position's overall responsibilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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