Kids Club Team Lead

6 days ago

Bakersfield, California, United States Chuze Fitness Full time
Job Title: Kids Club Supervisor

At Chuze Fitness, we're passionate about creating a fun and engaging environment for kids. As a Kids Club Supervisor, you'll play a vital role in ensuring the safety and well-being of our little chuzers.

Job Summary:

We're seeking a highly motivated and experienced individual to lead our Kids Club team. As a Kids Club Supervisor, you'll be responsible for mentoring, coaching, and training team members, while supervising and interacting with children and their guardians. Your primary objective will be to create an engaging and fun environment for kids to play, while maintaining Chuze standards of customer service, cleanliness, and culture.

Key Responsibilities:
  • Supervise and interact with children in Kids Club and their guardians, creating an engaging and fun environment for play
  • Engage and play with children through various activities, maintaining awareness and supervision of the room
  • Maintain Chuze standards of customer service, cleanliness, and culture
  • Facilitate the best possible presentation of the CHUZE Kids Club through knowledge, strong communication, and personal connections
  • Assist in all aspects of Kids Club operations, including interactions, sign-ups, checking children in and out, POS transactions, filing, cleaning, and running reports
  • Implement and deliver conflict resolution techniques with members when needed
  • Guide the team by working alongside them, offering on-the-spot coaching, and communicating with teams regarding developing, leading, and keeping the Kids Club in performance
  • Help coordinate and complete standard daily cleaning tasks to CHUZE standards and ensure the Kids Club presentation is always clean and sanitary
  • Ensure open/closing procedures are followed, efficient, and consistent
  • Lead by example in completing tasks and empower your team to complete them when you're not present
  • Facilitate training of new and existing employees on daily tasks, customer service, attitude, and approach, all in keeping with the Chuze standard on atmosphere and energy
  • Take ownership of the shift and awareness of all aspects of operating during a shift
  • Be the go-to person on the team for Kids Club questions, comments, concerns, training, and reporting
  • Meet regularly with other leaders within your club to collaborate, communicate, and work together on scheduling, budget, maintenance, ordering supplies, and employee performance reviews
  • Conduct Team Meetings alongside your leaders on a bi-monthly basis and have 1:1 meetings with your team
  • Work alongside your GM to build the Kids Club schedule efficiently and within allocated labor hours, while being aware of staffing needs during a shift
  • Report for the Kids Club through weekly, monthly reporting, and cancellation forms, and correct accounts as needed
Requirements:
  • 18+ years of age (required)
  • Prior childcare experience 1-2 years
  • 2-3 years management experience
  • Bachelor's degree or current continuing education
  • Written and verbal communication skills
  • Ability to multitask
  • A positive and playful mindset
  • Demonstrated patience while working with children and adults
  • Ability to manage multiple projects/activities in a dynamic, fast-paced environment
Perks and Benefits:
  • Free gym and iChuze Membership
  • Flexible Hours
  • Paid Holidays
  • Paid Time Off
  • Discounts via vendor partners
  • Discounts on retail purchases
  • Work with amazing children and parents
  • Professional training and growth opportunities
  • Team building events and annual holiday parties
  • Medical, Dental, Vision, and other supplemental insurance
  • 401k (eligible after 1 year of employment)

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